Legal

SMS Terms & Consent

TameRent offers opt-in text messaging for account-related notifications to landlords and tenants. This page explains how opt-in works, what messages the program sends, how often, and how to stop.

How we collect SMS consent

Consent is always explicit and opt-in. We present the same consent language in both flows and record each agreement with a server-side timestamp:

I agree to receive recurring automated account, transaction, and payment text messages from TameRent at the phone number I provide.

Landlord flow

During account setup at app.tamerent.com, an opt-in checkbox appears on the rent question step with the consent text above. The checkbox is unchecked by default and is optional for landlords. If checked, consent is recorded with a server-side timestamp.

Tenant flow

SMS is optional for tenants — it is never required to accept an invitation, activate an account, or pay rent. A tenant opts in one of two ways, each recorded with a server-side timestamp:

  • During onboarding: enter a mobile number and check the SMS consent box shown with the language above — express written consent captured via that opt-in action.
  • By text: reply YES to the opt-in request message. The number stays inactive until that YES is received.

Either way, a tenant can opt out anytime by replying STOP or turning texts off in Settings.

TameRent landlord SMS opt-in checkbox shown during account registration
Landlord SMS opt-in at account registration
TameRent optional tenant SMS opt-in checkbox shown during onboarding
Optional tenant SMS opt-in during onboarding (or reply YES to the opt-in request text)

Messages we send

  • Rent due reminders
  • Payment confirmations
  • Late fee notices
  • Maintenance updates
  • Support replies
  • Lease alerts

Message frequency

Message frequency varies based on your account activity — typically 2–6 messages per month.

How to opt out

Reply STOPto any message to opt out at any time. You'll stop receiving SMS notifications; your account and in-app notifications are unaffected.

How to get help

Reply HELP to any message, or email us at support@tamerent.com.

Rates

Message and data rates may apply, depending on your carrier plan.